ChatGPT and HR: A Primer for HR Professionals

It seems like not a day goes by without ChatGPT appearing in a news headline. From fears of it replacing workers to raves about its productivity benefits, the generative artificial intelligence (AI) tool may be the biggest technological advancement since the invention of the personal computer several decades ago.

Microsoft co-founder Bill Gates called AI “revolutionary” in a recent blog post. “The development of AI is as fundamental as the creation of the microprocessor, the personal computer, the Internet, and the mobile phone,” he wrote. “It will change the way people work, learn, travel, get health care, and communicate with each other. Entire industries will reorient around it. Businesses will distinguish themselves by how well they use it.”

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